App support
Multiversal Remote
support.
Support
Get connected
Multiversal Remote puts compatible TV controls on your iPhone. Connect your iPhone and TV to the same Wi-Fi, turn on the TV, and allow Local Network access when asked. Open Devices, select your TV, and follow its pairing or approval instructions. No separate app account is required.
TV compatibility
The app includes integrations for compatible Sony BRAVIA, Samsung Tizen, Android / Google TV, LG webOS, and Roku devices. Available controls, keyboard input, power behavior, and app shortcuts vary by TV model, software, settings, and the active TV app.
Pairing help
Sony BRAVIA uses a four-digit registration number. Android / Google TV uses a six-character code. Compatible Samsung and LG TVs may ask you to approve the connection on the TV. For Roku, open Settings > System > Advanced system settings > Control by mobile apps > Network access and choose Enabled. A separate Roku player cannot provide native control of the television it is attached to.
If your TV does not appear
Check that both devices are on the same local network. Guest Wi-Fi or client isolation can prevent discovery. Keep your TV awake during setup. Check Settings > Privacy & Security > Local Network on your iPhone and enable access for Multiversal Remote. The app also includes Connection Help and TV Compatibility in Settings.
Keyboard and app shortcuts
Focus a supported text field on your TV, compose text in Keyboard, and tap Send to TV. Protected fields and some TV apps reject remote text. Check the TV before retrying a failed send. App shortcuts depend on your TV; Samsung shortcut launching may not work on some models. Use the TV Home control if a shortcut does not open.
Widgets and Live Remote
Pair a TV before adding a Home Screen or Lock Screen widget. Open Settings > Widgets & Live Remote to pin the connected TV. On supported iPhones, touch and hold Dynamic Island to expand the controls. Live controls require the same Wi-Fi, may require unlocking, and expire after two hours.
Premium and purchases
If you purchased Premium through Apple, use Restore Purchases in the app with the Apple Account used for the purchase. Manage or cancel an Apple subscription in iPhone Settings > your name > Subscriptions. Deleting the app does not cancel a subscription. Apple handles billing and refund requests through reportaproblem.apple.com.
Contact support
Email hello@luciditas.co with your app version, iOS version, TV model, selected control mode, and a description of the problem. Please do not send pairing PINs, passwords, authorization cookies, or private keys.